These Terms and Conditions form part of a legally binding agreement between the Client and the Artist, facilitated by MJE Management (“the Agent”). By confirming a booking verbally, electronically, or in writing, a legally binding contract is formed incorporating these Terms and the Booking Contract.

Execution or return of the Booking Contract is administrative only and does not affect the enforceability of the agreement.

If you do not understand any part of these Terms, you should seek independent legal advice before confirming a booking.

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1. Definitions

Agent: MJE Management, acting solely as an intermediary and negotiator between the Client and the Artist, and not as a party to the Booking Contract.

Client: The individual, company, or organisation engaging the Artist.

Artist: The performer(s) contracted to provide entertainment services.

Booking Contract: The written confirmation issued by the Agent detailing the agreed booking.

Booking Confirmation: Any verbal, written, or electronic agreement confirming the booking.

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2. Contract Formation

A legally binding contract is formed at the point of Booking Confirmation. The Booking Contract will be issued by the Agent for record purposes and must be signed and returned within 7 days where applicable.

For urgent bookings, including same-day bookings, verbal or electronic confirmation shall constitute full acceptance of these Terms and Conditions.

No variation to the agreement shall be valid unless agreed in writing by all parties.

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3. Payment Terms

All payments must be made in accordance with the Booking Contract.

Time for payment is of the essence.

If payment is not received by the due date, the Artist reserves the right to suspend or cancel the performance without liability, and cancellation fees shall apply.

Late payments shall accrue interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate, calculated daily, together with statutory compensation and all reasonable recovery costs.

A late payment administration fee of £50 plus VAT may be applied.

Returned or dishonoured payments will incur additional bank charges.

Deposits are non-refundable except where the Artist cancels (other than due to Force Majeure) or where otherwise agreed in writing. Deposits are held by the Agent on behalf of the Artist.

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4. Expenses

Where agreed, additional expenses including travel, accommodation, or subsistence must be paid in advance where specified, or otherwise within the timescales agreed in the Booking Contract. Receipts will be provided where applicable.

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5. Client Responsibilities

The Client agrees to:

• Provide a safe, suitable, and properly licensed venue compliant with all applicable laws and regulations.

• Ensure adequate and safe electrical power supply.

• Ensure no sound limiters or venue restrictions interfere with the performance unless disclosed and agreed in advance.

• Provide suitable access, parking, and unloading facilities, or reimburse reasonable costs incurred.

• Provide adequate refreshments including water and soft drinks.

• Provide a clean, private, secure changing area (not a kitchen, toilet, or cellar), equipped with seating, a table, mirror, and power supply, and free from CCTV monitoring.

• Prevent unauthorised use of the Artist’s equipment.

• Ensure the behaviour of guests is appropriate and safe.

If any person behaves in a threatening, abusive, or unsafe manner and the Client fails to take appropriate action, the Artist may suspend or terminate the performance without liability, and full payment shall remain due.

Failure to meet these responsibilities shall constitute a material breach of contract.

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6. Artist Responsibilities

The Artist agrees to:

• Perform to a professional standard consistent with promotional materials.

• Provide and maintain equipment in safe working order, including appropriate testing where required.

• Hold Public Liability Insurance with a minimum cover of £1,000,000.

• Be responsible for their own taxes, insurance, and statutory obligations.

• Conduct themselves in a professional and appropriate manner.

• Refrain from alcohol misuse or illegal drug use during the performance.

• Ensure no conflicting obligations interfere with the booking.

The Artist is engaged as an independent contractor and is not an employee, partner, or agent of the Client or the Agent.

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7. Technical Requirements

Any agreed technical rider forms part of the contract.

If the Client fails to meet the technical or performance requirements, the Artist reserves the right to modify or refuse performance without liability, and full fees shall remain payable.

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8. Complaints

Any complaints must be submitted in writing to the Agent within 28 days of the event.

The Agent may assist in mediation but accepts no liability for any loss or dispute arising from the performance or booking.

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9. Cancellations

All cancellations must be confirmed in writing.

If the Client cancels:

• 12 months or more: No fee payable except for bookings on New Year’s Eve, 24th, 25th or 26th December, or other designated peak dates, where 25% of the total fee is payable.

• 61 days to 12 months: 60% of the total fee is payable.

• 0–60 days: 100% of the total fee is payable.

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If the Artist cancels:

The Agent will use reasonable endeavours to provide a suitable replacement. If no replacement is accepted, all monies paid shall be refunded.

Where cancellation is not due to Force Majeure, the Artist shall remain liable for any direct losses, and an administrative fee equivalent to the agreed commission may be payable.

All cancellation charges represent a reasonable and genuine pre-estimate of loss and constitute liquidated damages and not a penalty.

All cancellation fees must be paid within 14 days and are subject to the payment terms outlined above.

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10. Performance Schedule

Any changes to performance times must be agreed by all parties.

The Artist is not obliged to extend performance time but may do so for an additional fee.

If delays or overruns occur due to circumstances outside the Artist’s control, full payment remains due.

Any extensions must be paid on the day unless otherwise agreed.

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11. Substitution

The Artist reserves the right to provide a substitute performer of substantially similar standard.

Where a substitution materially changes the nature of the performance, the Client may cancel and receive a refund of any monies paid.

Band line-ups and supporting performers may change unless otherwise agreed in writing.

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12. Force Majeure

No party shall be liable for failure to perform due to events beyond their reasonable control, including but not limited to:

• Acts of God

• War, terrorism, or civil unrest

• Government restrictions or legal prohibitions

• Pandemics, epidemics, or public health emergencies

• Illness, injury, or death

• Transport disruption or accidents

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Affected parties must notify the other as soon as reasonably practicable and take reasonable steps to mitigate impact.

If the event cannot proceed, the parties shall use reasonable endeavours to reschedule. If rescheduling is not possible, neither party shall have further liability beyond the return of any fees paid for services not provided.

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13. Exclusivity and Future Bookings

The Client and the Artist agree that, for a period of 18 months following the date of the event, neither party shall directly or indirectly engage, book, or otherwise enter into any arrangement for the provision of the Artist’s services except through the Agent.

This restriction applies to any engagement made:

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• Directly between the Client and the Artist;

• Through any third party, intermediary, or alternative agency;

• In respect of any repeat booking, re-engagement, extension, or additional performance;

• Arising directly or indirectly from the original booking or introduction made by the Agent.

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The Artist agrees to refer all enquiries and booking requests from the Client, or any associated or connected party, to the Agent during this period.

In the event of a breach of this clause, the Agent shall be entitled to recover, as liquidated damages, a sum equivalent to the commission (including VAT where applicable) that would have been payable to the Agent had the booking been arranged through the Agent, whether or not the Agent was involved in the subsequent engagement.

The Client and the Artist shall be jointly and severally liable for any breach of this clause.

The parties acknowledge that this provision is reasonable and necessary to protect the legitimate business interests of the Agent and does not constitute a penalty.

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14. Recording and Intellectual Property

The Artist retains all intellectual property rights in their performance.

The Client shall not record, reproduce, broadcast, stream, or commercially exploit the performance without prior written consent.

The Artist and Agent may use photographs or short video excerpts for promotional purposes unless otherwise agreed in writing.

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15. Data Protection

The Agent will process personal data as necessary to fulfil the Booking Contract in accordance with applicable data protection legislation.

Full details are available in the Agent’s Privacy Policy at www.mjemanagement.com/privacypolicy.

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16. Indemnity

The Client shall indemnify and hold harmless the Artist and the Agent against any claims, damages, losses, or expenses arising from:

• Venue safety failures

• Licensing breaches

• Third-party claims relating to the event

The Artist shall indemnify the Client against claims arising from negligence in performance or infringement of third-party intellectual property rights.

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17. Liability

To the fullest extent permitted by law:

• The Agent acts solely as an intermediary and accepts no liability for performance, non-performance, or breach by the Client or Artist.

• The Artist’s total liability shall be limited to the total fees paid under the Booking Contract.

• Neither the Artist nor the Agent shall be liable for indirect, consequential, or economic loss, including loss of profit or business.

Nothing in this clause shall exclude liability for death or personal injury caused by negligence or for any liability that cannot be excluded by law.

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18. Dispute Resolution

The parties agree to attempt to resolve any dispute through negotiation or mediation before commencing legal proceedings.

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19. Third Party Rights

No person who is not a party to this agreement shall have any rights under the Contracts (Rights of Third Parties) Act 1999.

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20. General

These Terms and the Booking Contract constitute the entire agreement and supersede all prior discussions or arrangements.

If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any provision shall not constitute a waiver of that provision.

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21. Jurisdiction

This agreement shall be governed by and interpreted in accordance with the laws of England and Wales.

The parties submit to the exclusive jurisdiction of the courts of England and Wales.

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Acknowledgement

​By confirming a booking, the Client and the Artist acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions and the Booking Contract.