MJE Management Privacy Policy

Effective Date: 01/05/2021
Last Updated: 21/01/2026

1. Who We Are

MJE Management (“we”, “us”, “our”) is the Data Controller responsible for your personal data.

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details:

MJE Management
Chaplin Suites
Appledorne, Allimore Green
Haughton, Stafford
ST18 9JQ
Email: info@mjemanagement.com

2. What is Personal Data?

Personal data means any information relating to an identified or identifiable individual. This includes, but is not limited to, names, contact details, and booking information.

3. Information We Collect

We may collect, use, store and transfer the following types of personal data:

Identity Data
Name, job title

Contact Data
Email address, telephone numbers, postal address

Booking Data
Details relating to your enquiry or booking, including event information, preferences, and requirements

Demographic Data
Postcode and location-based information

Technical Data
IP address, browser type, device information, and usage data collected via cookies and analytics tools

Marketing Data
Your preferences in receiving marketing communications from us

4. How We Use Your Personal Data

We will only use your personal data where the law allows us to.

We rely on the following lawful bases:

Contractual Necessity
To process and manage bookings and enquiries

Legal Obligation
To comply with tax, accounting, or legal requirements

Legitimate Interests
To operate, improve and grow our business, including:

Managing bookings and relationships
Internal record keeping
Improving services and website performance

We ensure our legitimate interests do not override your rights.

Consent
For sending marketing communications and placing non-essential cookies

5. How We Use Your Information

We use your personal data to:

Respond to enquiries and manage bookings
Communicate booking details between clients, venues, performers, and agents where necessary
Maintain internal business records
Send marketing communications (only where consent has been given)
Improve our website, services, and customer experience
Prevent fraud and protect our business

6. Sharing Your Personal Data

We may share your personal data with:

Performers, venues, clients, and agents where necessary to fulfil a booking
Service providers, including website hosting (Wix), email systems, and analytics providers
Professional advisers (e.g., accountants, legal advisors)
Regulators or authorities where required by law

All third parties are required to respect the security of your personal data and process it lawfully.

We do not sell, rent, or trade your personal data.

7. International Transfers

Some of our service providers (such as Wix and Google) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, including:

UK International Data Transfer Agreements (IDTA)
Standard Contractual Clauses (SCCs)
Transfers to countries deemed adequate by the UK

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from:

Unauthorised access
Loss or destruction
Alteration or disclosure

Access to your data is limited to those who have a legitimate business need.

9. Data Retention

We retain personal data only for as long as necessary:

Booking and financial records: up to 6 years (legal requirement)
Enquiries (non-bookings): up to 24 months
Marketing data: until you withdraw consent

We may retain data longer where required by law or to resolve disputes.

10. Marketing Communications

We will only send marketing communications where you have opted in.

You can opt out at any time by:

Clicking the unsubscribe link in emails
Contacting us at info@mjemanagement.com

11. Cookies and Website Analytics

Our website (hosted on Wix) uses cookies and similar technologies.

We use cookies to:

Ensure the website functions correctly
Analyse website traffic (Google Analytics)
Improve user experience

Types of cookies we use:

Strictly Necessary Cookies
Required for the website to function (no consent needed)

Analytics Cookies (Google Analytics)
Used to understand how visitors use our website

These cookies may collect:

IP address
Device and browser information
Pages visited and time spent

Analytics cookies are only used with your consent via our cookie banner.

You can:

Accept or reject cookies when visiting the site
Withdraw consent at any time
Adjust settings via your browser

12. Your Legal Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at:
info@mjemanagement.com

We will respond within one month.

13. Complaints

If you have concerns about how we handle your data, please contact us first so we can resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

14. Children’s Data

Our services are not directed at children, and we do not knowingly collect personal data from individuals under 18.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website. Please check periodically for updates.